Contact Us

Got a question about something you read on jenniferroy.com, spotted an error, or want to suggest a new sweepstakes casino for us to look at? This is the page for that. We read every message that comes through and use reader feedback to keep our coverage of new sweepstakes casinos accurate and current.

What we can help with

Sweeps is an independent research and comparison site. We don't operate any sweepstakes casino, hold player accounts, or process redemptions, so we can't resolve issues with a specific platform's account, balance, or Sweeps Coins redemption. What we can do is:

• Correct factual errors on a review, offer, or eligibility list
• Update details that have changed, such as a state exclusion or a welcome offer's terms
• Answer general questions about how the sweepstakes model, Gold Coins, and Sweeps Coins work
• Take suggestions for operators or new sweepstakes casinos we haven't covered yet
• Hear feedback on site usability, missing information, or unclear wording

For anything tied to your personal account at a specific operator — a stuck ID verification, a delayed redemption, or a login problem — the operator's own support team is the right contact, since only they can see your account.

Before you reach out about eligibility or legality

A large share of the messages we get are about whether a particular sweepstakes casino is available in a specific state, or whether the model is permitted where the reader lives. We're glad to help point you toward general information, but a few things are worth knowing up front:

• Availability is set state by state, and it changes. Some states allow most operators, others have restricted or acted against sweepstakes casinos, and each operator ultimately decides which states it serves based on its own legal assessment.
• We're not able to give legal advice or confirm that a site is definitely permitted for your specific situation. The operator's terms and conditions, and your own state's current rules, are the final word.
• Age requirements vary by operator — some set the minimum at 18, others at 21, and some raise the bar in particular states.

Our Responsible Gambling page and Terms and Conditions cover related ground, including how the promotional sweepstakes model differs from real-money wagering, and are worth checking before you write in.

How to reach us

Use the contact form on this page to send your message. To help us respond usefully, include:

1. The name of the sweepstakes casino your question relates to, if applicable
2. A clear, specific description of the issue or question
3. Links or screenshots of the page or offer you're asking about, where relevant
4. Your state, if the question is about eligibility or availability

We aim to review and respond to messages in the order they arrive. Response times can vary depending on volume, so please avoid sending duplicate messages — it doesn't speed things up and makes it harder for us to track open queries.

What we don't do

To keep expectations realistic, a few things are outside what a contact form can achieve:

• We can't process or expedite a redemption on your behalf — that sits entirely with the operator
• We can't verify your identity or account with any sweepstakes casino
• We can't advise on whether you personally should register with a given operator, or predict outcomes from play — casino-style games involve chance, and no site can promise a result
• We can't provide tax advice; if you've redeemed a prize, a tax professional or official guidance is the right source for how it's treated under federal and state rules

Why your feedback matters here

New sweepstakes casinos launch fairly often, and terms on existing platforms shift — welcome offers change, eligible-state lists get updated, redemption thresholds move. Reader corrections are one of the ways we catch these changes quickly, alongside our own periodic checks. If something on jenniferroy.com looks out of date, telling us directly is often faster than us catching it on the next review cycle.

If your question is more general — for example, how our ratings are put together, or how Sweeps approaches sweepstakes casinos as a category — the About Us page walks through our review process and how the site is funded.

A quick word on what this site is, and isn't

Sweeps publishes independent research and comparisons of sweepstakes and social casinos. Some of the offers we list may result in a commission if a reader signs up through a link on the site, but that never determines how an operator is ranked or reviewed, and it doesn't affect how we handle a contact query. We're not a gambling operator, a payment processor, or a legal advisor, and nothing on this page or elsewhere on the site should be read as a guarantee of eligibility, winnings, or redemption in your state.

If you're ready to get in touch, use the form above with as much detail as you can — it's the quickest way for us to give you a useful answer rather than a generic one.